Customer service: For any information, question or advice, our customer service is at your disposal. Coordinates: Mélanie Poirier, 220 Hôtel-de-Ville Street (rte 116), Durham-Sud, QC Tel: 819 858-2177, e-mail: [email protected], Website: www.poiriermelanie.com
2. Price of the works
Prices on this site are quoted in Canadian dollars, excluding taxes (taxes apply according to the recipient’s address). Shipping costs are extra but available on the order form, for more information, please contact: [email protected]
The works ordered are invoiced at the price in force at the time of the registration of the order. For international orders: shipping, brokerage and customs fees are the responsibility of the recipient. These rights and costs are not under the control of Mélanie Poirier. They will be at your expense and are your responsibility both in terms of declarations and payments to the authorities and competent bodies in your country.
3. The order and the validation of the transaction
When you confirm your order by clicking on the “Order” button, you declare that you have read and accepted all of these terms and conditions of sale. As soon as your order is registered, an acknowledgement of receipt will be sent to you by e-mail after validation of the payment.However, we reserve the right to cancel any order from a customer with whom there is a dispute over payment of a previous order.
Payment for your purchases is made in Canadian dollars only.
By Paypal: it is done online when placing the order. Easy and secure payment with Paypal. The information is integrated into the online purchasing system.
Delivery times vary depending on the destination address. In Canada, delivery varies between 7 and 14 days (an email will be sent to this effect). The service included with your order is a regular Canada Post service. It is possible to ship by another carrier and/or to get an Express service, please contact me for costs and delays.
Reservation upon receipt of the works. It is your responsibility in case of shortage or damage, to issue precise and detailed reserves to the carrier, by indicating “under reserve/subject to verification/damaged” on the delivery slip, in order to benefit from the insurance contracted. It is necessary to transmit by e-mail the list of the damage to Melanie Poirier at the latest in the 72 hours after the delivery
6. Rights to the work and intellectual property
The artist remains the owner of the copyright. The rights of representation and reproduction of the works present on the site www.poiriermelanie.com belong to their authors and to Mélanie Poirier. It is necessary to have their joint authorization for any exploitation of these rights. All elements appearing on the site are protected by copyright, trademark law and any other intellectual property right. No reproduction and/or adaptation can be made without the authorization of Mélanie Poirier.
To place an order, you will be required to provide us with certain information that will be processed by computer. By confirming your order, you allow us to process your file and add your details to our database.
Livraison gratuite à l'achat d'une oeuvre de 2000 $ et + au Canada Ignorer